Privacy Policy

1. Introduction

PROSPERITY MFB ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

2.1 Personal Information

• Full name
• Contact information (email address, phone number, physical address)
• Government-issued identification
• Financial information
• Employment information

2.2 Transaction Information

We collect information about your banking transactions, account balances, and payment history.

3. How We Use Your Information

• To process your banking transactions
• To provide customer service
• To comply with legal and regulatory requirements
• To prevent fraud and enhance security
• To improve our services

4. Information Sharing and Disclosure

We may share your information with:

• Regulatory authorities
• Service providers
• Financial partners
• Law enforcement when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Opt-out of certain data processing activities

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

PROSPERITY MICROFINANCE BANK
1 Siluko Road behind Mobile Filling Station, Benin City 300001, Edo State, Nigeria
Email: info@prosperitymfbank.com
Phone: 09066631557

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.